My husband is trying to order some decent products online. He’s made his selection, provided his details, given them his credit card info and submitted his order. The page then hangs and hangs and hangs and hangs. Re-submitting does exactly the same thing. He’s given up and gone elsewhere.
I wonder how many e-commerce sites put through dummy orders just to test their system. In the bricks and mortar world you make sure you unlock your door each day. The same should happen online.